FAQ

Do you Ship Internationally?
At this time we do not.
 
Where are your products made?
All of our metal and wood décor is made in our facility in Georgia. 100% Made in the USA
 
What products are used to make your designs?
Our wood designs are cut from a high quality indoor-rated Baltic Birch plywood which has a nice wood grain on the face and visible ply layers on the sides. Depending on size and thickness of design, will determine if item will be cut using a laser or router.  Laser cut items will have burnt edge. Router cut will have routed edge.  Wood is a natural product and may have imperfections, such as knots or slight differences in grain in areas.
Our metal designs are cut from carbon steel. This metal will patina over time, if left unfinished.  There can be sharp edges.  Metal may have some surface scratches from metal manufacture.
 
How do I finish my design?
Our wood designs will come unfinished/raw wood. We do sanded all of our wood designs, however a light sanding may be needed prior to finishing.  Designs can be stained or painted.  Items are recommended for indoor use. If items are placed outdoors, the design should placed under a covered area and not be placed in direct sunlight. If item is placed outdoors, seal properly with either an exterior paint or a spar urethane(if staining);all areas(front, back, inner and outer edges) of design needs to be sealed.
 
METAL: Designs are unfinished/raw steel. Designs can be painted, spray painted, or powder coated. 
 
What is your shipping time?
In Stock/non-custom orders, usually ship within 2 business days. Custom orders: production time can vary from 2-4wks. Holiday orders can increase production time frame. 
 
Do you accept custom orders?
Absolutely! If you have a design or logo please email us your design. In order for us to provide a quote we will need details such as, size and material desired(wood or metal). If you do not have a file, send us a picture or drawing of your idea.
 
Do you provide hardware for hanging?
No, designs do not come with hanging hardware, door hangers or ribbon